We understand that Coronavirus is making travel a little more complicated than usual.
If you are a guest who is no longer able or wanting to travel on your booked trip dates due to Covid-19, it’s a good idea to seek further advice on which countries may not be safe to travel to. To do this, please consult your local government website, as well as the government website of the country you were intending on travelling to.
If you need to amend the trip dates, please write a message (preferably on the website discussion where we have a record of your plans), to anyone you have an agreement with, to let them know that the trip can no longer go ahead on the agreed dates. Once this has happened and the other member has acknowledged and confirmed your request, we can then formally amend the trip dates.
If your host has cancelled your home swap due to Covid-19 and you need help, please get in touch with our friendly Customer Service team.