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Home > Safety and security > How do I take up my swap protection?
How do I take up my swap protection?
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If you booked a Points Swap using our Saver or Plus booking options, you are entitled to our Swap Protection. This service involves our swapping experts finding alternative homes through the site on your behalf.  

 

If your host has cancelled your Points trip, please get in touch as soon as possible so we can start finding you alternative accommodation.  

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