Articles
Are there any additional fees to use HomeExchange?
Can I continue to agree swaps on the Love Home Swap site? If I’m discussing a swap with someone, but we haven’t yet agreed it, can we still continue with our plans?
Can I get a refund for the remainder of my membership?
How will you calculate the value of the Points I have earned through Love Home Swap, so that they become HomeExchange’s GuestPoints?
If my Points Swap is cancelled, will my Points be refunded?
I have a trip booked, but what happens if my swap partner ends their membership before our swap?
What happens to the Points I have on my Love Home Swap account?
What if I already have a membership with HomeExchange?
What if my swap can't go ahead?
When my membership is due for renewal, what price will I pay?
When will my current membership end, or be due for renewal?
Will any trips booked via the Love Home Swap platform (until it ceases to exist) have fees attached?
Will I still be able to borrow Points through Love Home Swap?
Will my membership be renewed on Love Home Swap or HomeExchange?
Will the swap I booked through Love Home Swap be covered by HomeExchange’s member guarantees?
