¡Actualización importante! Are there any additional fees to use HomeExchange? Can I arrange a swap through Love Home Swap that will happen after the two sites have merged? Can I continue to agree swaps on the Love Home Swap site? If I’m discussing a swap with someone, but we haven’t yet agreed it, can we still continue with our plans? Can I get a refund for the remainder of my membership? Can I still arrange Points Swaps once my account is with HomeExchange? How can I access my four free lounge passes? How will you calculate the value of the Points I have earned through Love Home Swap, so that they become HomeExchange’s GuestPoints? If my Points Swap is cancelled, will my Points be refunded? I have a trip booked, but what happens if my swap partner ends their membership before our swap? Mise à jour importante ! My membership is due for renewal, why can’t I do this directly with HomeExchange? What happens to the Points I have on my Love Home Swap account? What if I already have a membership with HomeExchange? What if my swap can't go ahead? What is HomeExchange Collection? When my membership is due for renewal, what price will I pay? When will my current membership end, or be due for renewal? Will any trips booked via the Love Home Swap platform (until it ceases to exist) have fees attached? Will I still be able to borrow Points through Love Home Swap? Will my folders move over to my new HomeExchange account? Will my home profile and personal information automatically transfer to HomeExchange during the merge? Will my login details and password be the same on HomeExchange? Will my membership be renewed on Love Home Swap or HomeExchange? Will the swap I booked through Love Home Swap be covered by HomeExchange’s member guarantees?