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Safety and security

Everything you need to know about keeping yourself and your home safe – and how we protect our members.

Sub Sections

folder-icon Insurance folder-icon Verification

Articles

folder-icon How does ID verification work? folder-icon How does Love Home Swap keep my personal details secure? folder-icon How does the swap confirmation process work? folder-icon How do I hand over or exchange keys? folder-icon How do I report a member? folder-icon How do I share my personal details with a member? folder-icon How do I take up my swap protection? folder-icon How do reviews work? folder-icon What do I do if a guest causes damage in my home? folder-icon What do I do if I’ve damaged something in my host's home? folder-icon What do I do if my Host cancels? folder-icon Why can't I share my phone number or email address before I agree a trip?
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